Why We Fail to Ask for What We Need (and Deserve) in the Workplace

The Office Blend

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It is difficult to ask for what we need career-wise. But, that doesn’t make us less deserving. We all have something we need — Recognition. A more flexible schedule. Increased challenge. Exposure.

But we are fearful. We hesitate. We obsess. We role-play the potential outcome of the conversations in our minds.

To progress in today’s world of work, mastering “the ask” is an absolute necessity. Wherever you find yourself in your career journey — asking for what we need is simply a challenge we must overcome.

So, how do we address this common problem? Rather than examining the “hows” of asking for what we need — it is best to examine the “whys” behind our initial hesitation.

A few things that hold us back:

  • We’re in the dark. In some cases, we are simply unsure of our actual career worth. Why? Because we don’t seek honest feedback. Asking your…

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How To Make Better Decisions: A Quick Review of ‘Decisive’ by Chip Heath & Dan Heath

decisiveWe make all kinds of decisions everyday. Unfortunately, when it comes to decision-making, our brains are imperfect instruments that can lead us to making flawed decisions.

In Decisive: How To Make Better Choices In Life And Work, Chip Heath and Dan Heath offer explicit practical tools on how to overcome our natural biases and irrational thinking to make better decisions about our work, lives and careers.

Drawing on extensive studies, stories and research, the Heath brothers claim that the traditional ‘pros and con’s decision-making model is flawed because we hold certain biases that can influence our decisions (evident from several research findings.)

The pros-and-cons approach is familiar. It is commonsensical. And it is also profoundly flawed. (Decisive, page 8)

The Heath brothers call these biases the ‘4 Villains of Decision Making’ which are:

  • Narrow Framing – unduly limiting the options we consider.
  • The Confirmation Bias – seeking out information that bolsters our beliefs.
  • Short-Term Emotion – being swayed by emotions that will fade.
  • Overconfidence – having too much faith with our predictions.

Thus, to make better decisions, we must avoid these common decision-making biases. The Heath brothers introduce a four-step process designed to counteract these biases. Note the mnemonic acronym WRAP:

Wider Your Options

Narrow framing leads us to overlook options. (Teenagers and executives often make ‘whether or not’ decisions.) We need to uncover new options and, when possible, consider them simultaneously through multitracking. (Think AND not OR.) Where can you find new options? Find someone who has solved your problem. Try laddering: First look for current bright spots (local), then best practices (regional), and then analogies from related domains (distant).

Reality-Test Your Assumptions

In assessing our options, the confirmation bias leads us to collect skewed, self-serving information. To combat that bias, we can ask disconfirming questions. We can also zoom out and zoom in. And whenever possible we should ooch, conducting small experiments to teach us more. Why predict when you can know?

Attain Distance Before Proceeding

Short-term emotion tempts us to make choices that are bad in the long term. To avoid that, we need to avoid distance by shifting perspective: What would I tell my bestfriend to do? Or, what would my successor would do? When decisions are agonizing, we need to clarify our core priorities and go on the offensive for them.

Prepare To Be Wrong

We are overconfident, thinking we know how the future will unfold when we really don’t. We should prepared for bad outcomes (premortem) as well as good ones (preparade). And what would make us reconsider our decisions? We can set tripwires that snap us to attention at the right moments.

If you are looking for a book that will help you make better decisions in your work and life, ‘Decisive’ is perfect for you.