In any organization, there are employees who are generally recognized and appreciated by the management and their colleagues. They are the ones who display qualities such as punctuality, initiative, a positive attitude toward the job, ability to get along well with others, and an ability to perform assigned duties.
However, in times of crisis when everyone thinks that the situation is hopeless and that there is no solution left, there is one type of employee who is very much appreciated above anyone else — that his/her presence is being missed or sought during difficult times. Who is this employee? Certainly, he/she is someone who can always provide solutions to any problem and offers ingenious ideas on the table thus; making difficult situations look more manageable.
This type of employee who is exhibiting that ability is can be likened to a “clutch player”.
In a basketball setting, “clutch player” is the guy who is expected to take the last shot when the clock is running down and the game is on the line!
Webster’s dictionary defines a clutch player as someone who is “dependable in crucial situations.”
In an organization, a “clutch player” type of employee is someone who has the ability to turn a difficult situation into an easy and manageable one and by doing so eliminates everyone’s worries and doubts – which paralyze the team to move forward.
Demonstrating a clutch player reputation depends on your problem-solving skills and attitude during difficult situations.
To imbibe this kind of reputation within your organization is not an easy thing though. Remember, in building reputation, consistency is the key.
Here are 4 ways to achieve a clutch player status within your organization. These are the things I have learned working in a mining industry in the area of stakeholder relations:
- Always define the problem or the challenge first. Often times, during difficult situations, almost everyone is in panic. They can’t define the problem clearly. Thus, you must analyse the perceived problem first and define it plainly – make the problem visible! Remember the adage, “A problem well stated, is a problem half solved.
- Stay calm all the time. Maintain a positive attitude towards the problem. Be the source of positive energy when everyone else is down. Lift their spirits up. Have a kind of mindset that in every problem there is always a solution. Acting calm makes you seem collected and in control, especially if other people are freaking out around you.
- Always speak your minds. Don’t be afraid to express your ideas during brainstorming sessions. Your idea might be the missing piece in the puzzle. However, express them clearly. Focus on the core idea. Don’t use lavish words. Brevity is a skill and a virtue. Remember, if you are saying three words, you are saying nothing –especially in a crisis situation!
- Read, read, and read. You have a personal duty to never cease learning. If you are reading, you’re different. You’re leading. You’ll never be out of ideas. Clutch players in the history of NBA spent most of their time in practice thus, they’ll never out of winning moves and shots.
If you become a clutch player in your organization then you will find a sense of accomplishment and feel much more independent. People will respect you more and see you as someone who is ready and able to help, and that’s one of life’s greatest achievements.
You never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.- Rahm Emanuel